Shark APEX DuoClean with Zero-M Powered Lift-Away Vacuum Cleaner Manual

The Shark APEX DuoClean with Zero-M Powered Lift-Away is a versatile upright vacuum cleaner featuring DuoClean technology (a soft roller for fine dust and a bristle brush for deep cleaning), Zero-M self-cleaning brushroll, Powered Lift-Away mode for above-floor cleaning, Anti-Allergen Complete Seal with HEPA filter, LED headlights, and multiple attachments. It is designed for cleaning carpets, hard floors, and above-floor surfaces. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with DuoClean floor head, Powered Lift-Away pod, Handle with controls, Dust cup with HEPA filter, and accessory storage.

FeatureDescription
DuoClean TechnologyCombines soft roller and bristle brush for all floor types
Zero-M Self-Cleaning BrushrollAutomatically removes hair wrap during use
Powered Lift-Away ModeDetachable pod for cleaning above floors and stairs
Anti-Allergen Complete SealTraps 99.9% of dust and allergens inside the vacuum
HEPA FilterCaptures fine particles; washable and reusable
LED HeadlightsIlluminate dark areas under furniture
Attachments IncludedPet Multi-Tool, Crevice Tool, Upholstery Tool, Duster Crevice Tool
Power SwitchTurns vacuum on/off
Mode SelectorSwitches between floor and lift-away modes
Brushroll ControlEnables/disables brushroll for hard floors or rugs

Assembly & Setup

Unpack and inspect all parts. Assemble before first use.

  1. Attach handle: Insert handle into main body until it clicks into place.
  2. Install floor head: Connect DuoClean head to the bottom of the vacuum; ensure it locks.
  3. Attach hose and wand: Connect hose to the front of the vacuum; attach wand to hose.
  4. Store attachments: Place tools in storage caddy on the back of the vacuum.
  5. Plug into AC power outlet.

WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid pinching fingers.

First-Time Use

Plug in vacuum; select appropriate mode for your floor type.

  1. Select floor type: Use brushroll control to enable for carpets, disable for hard floors.
  2. Adjust suction: Use power switch for standard or max suction (for deep cleaning).
  3. Use Lift-Away mode: Press release button to detach pod for above-floor cleaning.
  4. Empty dust cup: Press release button to remove and empty cup when full.

CAUTION! Do not vacuum large objects, liquids, or hot ashes. Keep hair and loose clothing away from brushroll.

Specifications

Controls and Settings

Access controls on handle and main body. Handle: Power switch, Mode selector (Floor/Lift-Away), Brushroll on/off button.

Indicator Lights: LED lights show power status and brushroll activity.

Floor Mode: Use for carpets and hard floors; adjust brushroll as needed. Lift-Away Mode: Detach pod for stairs, furniture, and ceilings; use wand and attachments. Suction Control: Standard for daily cleaning; Max for deep cleaning or high-pile carpets.

Using Attachments

Attach tools to wand or hose for specialized cleaning.

  1. Select attachment: Choose tool based on surface (e.g., Pet Multi-Tool for pet hair).
  2. Connect to wand: Insert tool into end of wand until it clicks.
  3. Use in Lift-Away mode: Detach pod and use hose/wand for above-floor cleaning.
  4. Store after use: Return tools to storage caddy.

Tip: For best results, move attachment slowly over surface to allow suction to work effectively.

Cleaning Modes

Supports multiple cleaning modes for different surfaces.

  1. Carpet Mode: Enable brushroll for deep cleaning; use max suction for high-pile carpets.
  2. Hard Floor Mode: Disable brushroll to prevent scattering debris; use soft roller only.
  3. Lift-Away Mode: Detach pod to clean stairs, upholstery, and under furniture.
  4. Above-Floor Cleaning: Use attachments with wand for curtains, blinds, and ceilings.
  5. Spot Cleaning: Use hose with Pet Multi-Tool for concentrated areas.

WARNING! Do not use vacuum to pick up sharp objects, coins, or paper clips that could damage brushroll or motor.

Maintenance & Care

Regular maintenance ensures optimal performance. Unplug before servicing.

  1. Empty dust cup: Press release button; empty contents into trash; reinstall.
  2. Clean filters: Remove HEPA filter and foam filter; rinse with cold water every month; air dry completely before reinstalling.
  3. Check brushroll: Inspect for debris; use scissors to cut away any wrapped hair or strings.
  4. Clean attachments: Wipe with damp cloth; ensure no blockages in tubes.
  5. Inspect hose and wand: Remove any clogs using long object.

CAUTION! Do not use vacuum without filters installed. Ensure all parts are completely dry before reassembly.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. All trademarks are property of SharkNinja. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower cord/outletCheck power cord connection; try different outlet; ensure power switch is on.
Loss of suctionFull dust cup/clogged filterEmpty dust cup; clean filters; check hose and wand for blockages.
Brushroll not spinningHair wrap/obstructionTurn off and unplug; remove brushroll and clear any wrapped debris.
Vacuum overheatingClogged filters/blockageAllow vacuum to cool; clean filters and check for obstructions in air path.
Lift-Away mode not workingConnection issueEnsure pod is properly attached; check release button mechanism.

Reset: Unplug vacuum for 30 minutes to reset thermal protector if overheated.

Service: 1-800-798-7398; sharkclean.com

Shark APEX DuoClean with Zero-M Powered Lift-Away Vacuum Cleaner Manual © - All Rights Reserved 2025