Shark APEX duoclean Powered Lift-Away AX950 Series Vacuum Cleaner Manual

The Shark APEX duoclean Powered Lift-Away AX950 Series is a high-performance vacuum cleaner featuring DuoClean technology with a soft brushroll for fine dust and a bristle brushroll for deep carpet cleaning, Powered Lift-Away mode for above-floor cleaning, Anti-Allergen Complete Seal with HEPA filter, LED headlights, and a large-capacity dust cup. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Cleaning Modes 7. Maintenance & Care 8. Accessories & Attachments 9. Safety Information 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Powered Lift-Away pod, DuoClean floor nozzle, Anti-Allergen Complete Seal system, LED headlights, handheld vacuum mode, large-capacity dust cup, and various cleaning attachments.

FeatureDescription
DuoClean TechnologyDual brushrolls for deep carpet cleaning and hard floor pickup
Powered Lift-AwayDetachable pod for portable, powerful cleaning above floors
Anti-Allergen Complete SealHEPA filter and sealed system traps 99.9% of dust and allergens
LED HeadlightsIlluminates hidden debris under furniture
Large Dust CupEasy-to-empty, high-capacity dust cup
Handheld ModeConverts to a portable vacuum for stairs and upholstery
Power/Floor SwitchSelects between hard floor and carpet settings
Brushroll ControlOn/Off switch for brushroll rotation
Wand ReleaseButton to detach wand for above-floor cleaning
Accessory StorageCaddy for storing attachments on the vacuum

Assembly & Setup

Unpack all parts and inspect contents. Assemble on a flat, stable surface.

  1. Attach the handle: Insert the handle into the top of the vacuum body until it clicks into place.
  2. Connect the wand: Insert the wand into the vacuum body and secure with the release button.
  3. Attach the floor nozzle: Connect the DuoClean floor nozzle to the wand until it clicks.
  4. Install filters: Place the HEPA filter and pre-motor filter into their designated slots.
  5. Plug into a standard 120V AC power outlet.

WARNING! Ensure all parts are securely connected before use. Do not force connections.

First-Time Use

Before first use, fully charge if cordless, or plug in for corded models.

  1. Power on: Press the power button located on the handle.
  2. Select floor type: Use the floor switch to select "Hard Floor" or "Carpet" mode.
  3. Adjust suction: Use the suction control slider if available for different surfaces.
  4. Test attachments: Attach the crevice tool or dusting brush for above-floor cleaning.

CAUTION! Keep hair, loose clothing, and fingers away from brushrolls and openings.

Specifications

Controls and Settings

Access controls via buttons and switches on the handle and body.

Handle Controls: Power button, suction control slider, floor mode switch.

Body Controls: Brushroll on/off switch, wand release button, dust cup release.

Settings: Hard Floor mode (reduces suction for hard surfaces), Carpet mode (increases suction for carpets), Brushroll on/off (for delicate rugs or hard floors). Powered Lift-Away: Detach the pod by pressing the release button for handheld cleaning.

Cleaning Modes

Floor cleaning: Use DuoClean nozzle on carpets and hard floors. Above-floor cleaning: Use wand with attachments. Powered Lift-Away: Detach pod for portable cleaning.

  1. Turn on vacuum and select appropriate floor setting.
  2. For carpets, ensure brushroll is on; for hard floors, brushroll can be turned off.
  3. Use slow, overlapping passes for deep cleaning.
  4. For above-floor cleaning, detach wand or use Powered Lift-Away mode.

Tip: Empty dust cup when it reaches the MAX fill line for optimal performance.

Maintenance & Care

Regular maintenance ensures peak performance and longevity.

  1. Empty dust cup: Press release button and empty contents into trash.
  2. Clean filters: Remove and tap HEPA and pre-motor filters monthly; rinse if washable (allow to dry completely).
  3. Check brushroll: Remove debris wrapped around brushroll regularly.
  4. Inspect hose and attachments: Clear any clogs with a long, flexible object.
  5. Store properly: Wind cord around cord hooks; store in a dry place.

WARNING! Unplug vacuum before performing any maintenance. Do not use damaged parts.

Accessories & Attachments

Included accessories: Crevice tool, dusting brush, upholstery tool, pet multi-tool, accessory caddy.

Usage: Attach tools to wand or handheld pod for specialized cleaning (e.g., crevices, furniture, pet hair).

Safety Information

Read all instructions before use. Keep away from children. Do not use to pick up liquids or hazardous materials.

CAUTION! Do not use with damaged cord or plug. Do not block vents. Avoid picking up sharp objects.

Regulatory Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that it does not cause harmful interference. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower source/switchCheck power outlet; ensure power switch is on; check cord for damage.
Loss of suctionFull dust cup/clogged filterEmpty dust cup; clean or replace filters; check hose for clogs.
Brushroll not spinningDebris/switch settingClear debris from brushroll; ensure brushroll switch is set to ON.
OverheatingClogged filters/full dust cupAllow vacuum to cool; clean filters; empty dust cup; check for blockages.
Unusual noiseForeign object in brushroll or hoseTurn off and unplug; inspect brushroll and hose; remove obstruction.

Reset: Unplug for 60 seconds, then plug back in.

Service: 1-800-798-7398; sharkclean.com

Shark APEX duoclean Powered Lift-Away AX950 Series Vacuum Cleaner Manual © - All Rights Reserved 2025