Shark Apex DuoClean AX952 Series Vacuum Cleaner Manual

The Shark Apex DuoClean AX952 Series is a versatile upright vacuum cleaner featuring DuoClean technology with a soft roller for hard floors and a bristle brush for carpets, Anti-Allergen Complete Seal technology with a HEPA filter, LED headlights, a large-capacity dust cup, powered lift-away functionality for above-floor cleaning, and multiple attachments for various cleaning tasks. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: DuoClean floor head, Powered lift-away pod, Large-capacity dust cup with HEPA filter, LED headlights, Hose with wand, Crevice tool, Dusting brush, Upholstery tool, Pet multi-tool.

FeatureDescription
DuoClean TechnologyCombines soft roller for hard floors and bristle brush for carpets
Anti-Allergen Complete SealTraps 99.9% of dust and allergens inside the vacuum
Powered Lift-AwayDetachable pod for portable above-floor cleaning
LED HeadlightsIlluminates dark areas under furniture
Large Dust CupEasy-empty, no-touch dirt ejection
HEPA FilterCaptures fine particles; washable
Brushroll ShutoffDisengages brushroll for delicate floor cleaning
Adjustable HandleMultiple positions for comfortable storage and use
On-Board Tool CaddyStores attachments on the vacuum
Power SwitchTurns vacuum on/off

Assembly & Setup

Unpack and inspect all contents. Assemble on a flat, stable surface.

  1. Attach the handle: Align handle with body until it clicks into place.
  2. Install the floor head: Connect the hose end to the floor head until secure.
  3. Attach the hose and wand: Insert wand into hose connector; ensure tight fit.
  4. Mount attachments: Place crevice tool, dusting brush, and upholstery tool in on-board caddy.
  5. Plug into AC power outlet.

WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid pinching fingers.

First-Time Use

Before first use, ensure all parts are securely connected.

  1. Power on: Press the power switch on the handle.
  2. Select surface setting: Use the brushroll shutoff switch for hard floors (OFF) or carpets (ON).
  3. Begin cleaning: Push vacuum forward and back in overlapping strokes.
  4. Use lift-away mode: Press the release button to detach pod for above-floor cleaning.
  5. Empty dust cup: Press the empty button when full; hold over trash can.

CAUTION! Do not vacuum large objects, liquids, or hot ashes. Keep hair and loose clothing away from brushroll.

Specifications

Controls and Settings

Main controls located on handle and body.

Handle: Power switch, brushroll shutoff switch, lift-away release button.

Body: Dust cup release, empty button, filter access door.

Settings: Brushroll ON for carpets; OFF for hard floors or delicate rugs. Suction control: Automatic adjustment based on floor type. LED lights: Automatically illuminate when vacuum is on.

Using Attachments

Attachments stored on-board; use for above-floor cleaning.

  1. Detach pod: Press lift-away release button.
  2. Select tool: Remove from caddy (crevice, dusting brush, upholstery, pet tool).
  3. Connect to hose: Insert tool into wand or hose end.
  4. Clean: Use appropriate tool for surfaces (e.g., crevice for tight spaces).
  5. Return pod: Reattach to main body until it clicks.

Tip: For pet hair, use the pet multi-tool with brushroll engaged.

Cleaning Modes

Upright mode: For floors. Lift-Away mode: For stairs, furniture, ceilings.

  1. Upright: Ensure pod is attached; use handle to push/pull.
  2. Lift-Away: Detach pod; carry by handle; use hose and tools.
  3. Above-floor: Connect desired attachment; clean upholstery, blinds, etc.
  4. Under furniture: LED lights help visibility; use low-profile floor head.

WARNING! Do not use vacuum to pick up sharp objects, which may damage components.

Maintenance & Care

Regular maintenance ensures optimal performance.

  1. Empty dust cup: After each use or when full.
  2. Clean filters: Rinse HEPA filter and pre-motor filter every 3 months (air dry completely).
  3. Clear brushroll: Remove hair and debris regularly; cut with scissors if tangled.
  4. Inspect hose and attachments: Remove clogs; wipe with dry cloth.
  5. Store properly: Wrap cord around hooks; store in dry area.

CAUTION! Unplug before maintenance. Do not use water on electrical parts. Ensure filters are completely dry before reinserting.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. All trademarks are property of SharkNinja. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower cord/outletEnsure plug is secure; try different outlet; check circuit breaker.
Loss of suctionFull dust cup/clogEmpty dust cup; check hose, wand, and floor head for blockages.
Brushroll not spinningTangled debris/shutoffClear brushroll of hair and strings; ensure brushroll switch is ON for carpets.
Vacuum overheatsClogged filter/blockageClean filters; remove any clogs; allow vacuum to cool for 60 minutes.
Dust cup not emptyingDirt compactionTap dust cup gently; use tool to dislodge compacted dirt.

Reset: Unplug for 60 minutes if overheating occurs.

Service: 1-800-798-7398; sharkclean.com

Shark Apex DuoClean AX952 Series Vacuum Cleaner Manual © - All Rights Reserved 2025