Shark APEX AZ1002C Vacuum Cleaner Manual

The Shark APEX AZ1002C is a powerful upright vacuum cleaner featuring DuoClean technology with a soft roller for large debris and a bristle brush for deep carpet cleaning, Anti-Allergen Complete Seal technology with a HEPA filter, LED headlights, a large-capacity dust cup, powered lift-away mode for above-floor cleaning, and various attachments for versatile cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with DuoClean brush roll, Dust cup with HEPA filter, Handle with controls, Hose and wand assembly, Attachments (crevice tool, upholstery tool, pet multi-tool).

FeatureDescription
DuoClean TechnologyDual brush rolls for both hard floors and carpets
Anti-Allergen Complete SealHEPA filter traps 99.9% of dust and allergens
LED HeadlightsIlluminates dark areas under furniture
Powered Lift-AwayDetachable canister for above-floor cleaning
Large Capacity Dust CupEasy-empty, no-touch dust cup
Adjustable SettingsBrush roll on/off, suction power control
POWER/SETTINGS ButtonTurns vacuum on/off and cycles through settings
DUST CUP RELEASEReleases dust cup for emptying
HOSE RELEASEReleases hose for lift-away mode
ATTACHMENT CLICKSSecure connection for tools

Assembly & Setup

Unpack and inspect all contents. Assemble following steps.

  1. Attach handle: Insert handle into main body until it clicks into place.
  2. Connect hose and wand: Insert wand into hose port; ensure secure connection.
  3. Install attachments: Store on docking station or connect as needed.
  4. Plug into AC power outlet.

WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid pinching.

First-Time Use

Plug in vacuum; follow operational steps.

  1. Select floor type: Use brush roll on for carpets; off for hard floors.
  2. Adjust suction: Use settings button for MAX or ECO mode.
  3. Begin cleaning: Push vacuum forward on floor surface.
  4. Use lift-away: Press hose release to detach canister for stairs/upholstery.

CAUTION! Keep hair, loose clothing, and fingers away from brush roll.

Specifications

Controls and Settings

Access controls via handle buttons. Handle: POWER/SETTINGS, brush roll on/off switch.

Settings: MAX (high suction), ECO (standard), BRUSH ROLL ON/OFF (for floor type).

Operation: Press POWER to turn on; press SETTINGS to cycle modes. Use brush roll switch for carpets/hard floors. Lift-Away: Press hose release to detach canister; use wand and attachments. Dust Cup: Press release button to remove and empty.

Using Attachments

Attach tools to wand or hose for specialized cleaning.

  1. Turn off vacuum before changing attachments.
  2. Select tool: Crevice for tight spaces; upholstery for furniture; pet tool for hair.
  3. Connect: Push onto wand or hose end until click.
  4. Clean: Turn on vacuum and guide tool over surface.

Tip: Store attachments on docking station for easy access.

Cleaning Modes

Supports floor cleaning, above-floor cleaning, and detailed cleaning.

  1. Floor mode: Use upright position with brush roll on for carpets.
  2. Hard floor mode: Switch brush roll off to prevent scattering debris.
  3. Lift-Away mode: Detach canister for stairs, curtains, ceilings.
  4. Attachment mode: Use tools for furniture, vents, auto interiors.
  5. LED lights: Automatically illuminate in dark areas.

WARNING! Do not vacuum wet surfaces, liquids, or sharp objects.

Maintenance & Care

Unplug before maintenance. Empty dust cup after each use; clean filter monthly.

CAUTION! Do not use water on filters; allow to dry completely before reinserting.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. For support, visit www.sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower cord/outletCheck plug connection; try different outlet; ensure power switch is on.
Loss of suctionFull dust cup/clogEmpty dust cup; check hose and wand for blockages; clean filter.
Brush roll not spinningObstruction/settingTurn off and remove debris from brush roll; ensure brush roll switch is on.
Vacuum overheatingClog/filterTurn off and let cool; check for clogs; clean filter.
Hose not detachingRelease mechanismPress hose release button firmly; check for obstructions.

Reset: Unplug for 60 minutes if unit overheats.

Service: 1-800-798-7398; www.sharkclean.com

Shark APEX AZ1002C Vacuum Cleaner Manual © - All Rights Reserved 2025