Shark AI ULTRA Vacuum Cleaner Manual

The Shark AI ULTRA is a powerful robotic vacuum cleaner featuring advanced AI Laser Vision for precise navigation, Matrix Clean technology for comprehensive floor coverage, a self-emptying base that holds up to 60 days of dirt, HEPA filtration for allergen capture, and smart home compatibility. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Unboxing & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Connecting to Wi-Fi & App 7. Cleaning Modes & Scheduling 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Robot Vacuum, Self-Empty Base, Charging Dock, Side Brushes, Filter, Remote Control, Power Adapter.

Feature	Description
AI Laser Vision	Precision navigation and object detection
Matrix Clean Navigation	Systematic cleaning pattern for full floor coverage
Self-Empty Base	Automatically empties robot's dustbin; holds 60 days of dirt
HEPA Filtration System	Captures 99.97% of dust and allergens
Smart Home Integration	Works with Alexa and Google Assistant
SharkClean App	Schedule cleans, select modes, view cleaning history
Power Button	Turns robot on/off
Spot Clean	Intensive clean of a concentrated area
Dock Button	Sends robot back to charging base
Clean Button	Starts a cleaning cycle

Unboxing & Setup

Unpack and inspect all contents. Place base on a level surface against a wall.

Install side brushes: Snap onto the bottom of the robot.
Charge the robot: Place on charging dock until battery is full (approx. 6 hours).
Prepare your home: Clear floor of obstacles, cords, and small objects.
Install filter: Ensure HEPA filter is correctly seated in the dustbin.

WARNING! Keep hair, loose clothing, fingers, and feet away from vacuum openings. Do not use without filter installed.

First-Time Use

Power on robot; follow initial setup prompts.

Initial charge: Ensure robot is fully charged before first clean.
Map your home: Allow robot to complete a full cleaning cycle to create a smart map.
Set up Wi-Fi: Download SharkClean app and connect robot to your home network.
Name your rooms: Use the app to label rooms in your smart map for targeted cleaning.

CAUTION! Do not pick up the robot while it is cleaning. Allow it to return to dock on its own.

Specifications

Model: Shark AI ULTRA Robot Vacuum.
Navigation: AI Laser Vision with object detection.
Cleaning Modes: Auto, Room Clean, Spot Clean, Zone Clean.
Dustbin Capacity: 0.5L (Robot), 4.5L (Self-Empty Base).
Filtration: HEPA Filter with Anti-Allergen Complete Seal.
Battery: Lithium-ion, up to 120 minutes runtime.
Connectivity: 2.4 GHz Wi-Fi, SharkClean App.
Voice Control: Compatible with Amazon Alexa and Google Assistant.
Power Source: 100-240V AC, 50/60Hz.

Controls and Settings

Access controls via physical buttons, remote, or SharkClean App. Robot Buttons: POWER, CLEAN, DOCK, SPOT.

App & Remote: POWER, Start/Pause, DOCK, Room Select, Mode Select, Schedule, Map View.

Cleaning Modes: Auto (whole home), Room (specific room), Zone (custom rectangle), Spot (focused area). Settings: Suction Power (Quiet, Normal, Max), Do Not Disturb mode, Carpet Boost, Error Alerts. Schedule: Set daily or weekly cleaning routines.

Connecting to Wi-Fi & App

Connect robot to home network for full smart features.

Download the SharkClean app from iOS App Store or Google Play Store.
Create an account or log in.
Press and hold the DOCK and SPOT buttons on the robot for 3 seconds until Wi-Fi light flashes.
Follow in-app instructions to connect to your 2.4 GHz Wi-Fi network.

Tip: Ensure your robot is within range of your Wi-Fi router during setup.

Cleaning Modes & Scheduling

Supports multiple cleaning modes for customized cleaning.

Start a clean: Press CLEAN button on robot or app.
Select mode: Use app to choose Auto, Room, Zone, or Spot Clean.
Schedule: In app, set daily or weekly cleaning times.
Pause/Resume: Press CLEAN button to pause; press again to resume.
Send to dock: Press DOCK button or use app command.
Voice control: Use commands like "Alexa, ask Shark to start cleaning."
Monitor progress: View real-time cleaning map in the app.
History: Check cleaning reports and duration in app history.

WARNING! Do not use on wet surfaces. Not a wet mop. Keep away from stairs.

Maintenance & Care

Regular maintenance ensures optimal performance.

Empty dustbin: After each cleaning cycle, or as needed.
Clean filter: Tap out debris weekly; rinse every 3 months (air dry completely).
Clean brushes: Remove and clear hair/debris from roller and side brushes monthly.
Clean sensors: Wipe AI Laser Vision sensor and cliff sensors with dry cloth.
Clean charging contacts: Wipe robot and dock contacts with dry cloth.

CAUTION! Unplug base before performing any maintenance. Do not use damaged brushes or filters.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. ICES-003: Complies with Canadian standards. Copyright © SharkNinja Operating LLC. All rights reserved. For support, visit sharkclean.com/support or contact 1-800-798-7398.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Robot won't start	Low battery/not on dock	Place on charging dock; ensure power is connected to base.
Robot is stuck	Obstacles/tangled brushes	Move robot to open area; clear brushes of debris.
Poor suction	Full dustbin/clogged filter	Empty dustbin; clean filter; check for blockages.
Not connecting to Wi-Fi	Network/range issues	Ensure 2.4 GHz network; move robot closer to router; restart robot.
Error beeps/lights	Brush jam/wheel issue	Clear brush jam; check wheels for obstructions; restart.
Not returning to dock	Blocked path/dirty sensors	Clear path to dock; clean charging contacts and sensors.

Reset: Hold DOCK and SPOT buttons for 10 seconds to reset Wi-Fi. Use app for factory reset.

Service: 1-800-798-7398; sharkclean.com/support