Shark AI Ultra RV2502AE Vacuum Cleaner Manual

The Shark AI Ultra RV2502AE is a self-emptying robot vacuum with AI Laser Navigation, Matrix Clean Navigation, Home Mapping, and a self-cleaning brushroll. It features a HEPA bagless base that holds up to 60 days of dirt, voice control compatibility, and the SharkClean app for scheduling and control. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using the SharkClean App 7. Cleaning and Maintenance 8. AI Navigation & Mapping 9. Care & Storage 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Robot vacuum, Self-Empty Base, Charging dock, Power cord, Side brushes, Filter, User manual.

Feature	Description
AI Laser Navigation	Precisely maps your home and avoids obstacles
Matrix Clean Navigation	Systematic cleaning pattern for full floor coverage
Self-Empty Base	Automatically empties dustbin into HEPA bagless base
Self-Cleaning Brushroll	Removes hair wrap during cleaning
SharkClean App	Schedule cleanings, set no-go zones, monitor status
Voice Control	Works with Alexa and Google Assistant
Home Mapping	Creates and saves multiple floor plans
HEPA Filtration	Traps 99.97% of dust and allergens
Power Mode	Select between Quiet, Normal, and Max modes
Recharge & Resume	Returns to dock to recharge, then resumes cleaning

Installation & Setup

Unpack and inspect all contents. Place base on a level surface against a wall.

Install the side brushes: Snap onto the bottom of the robot.
Place the Self-Empty Base: Ensure 3 feet of clearance on each side and 5 feet in front.
Connect the power cord: Plug into the base and then into a wall outlet.
Charge the robot: Place robot on the charging contacts of the base.

WARNING! Keep base away from stairs and heated surfaces. Ensure charging area is clear of obstacles.

First-Time Use

Fully charge the robot before first use (approx. 6 hours).

Power on: Press the CLEAN button on the robot or in the app.
Initial mapping run: Allow robot to clean and map your home without interruption.
Set up the app: Download SharkClean app, create account, and connect to Wi-Fi.
Create schedule: Set daily or weekly cleaning times via app.

CAUTION! Pick up loose cords, clothing, and small objects before cleaning.

Specifications

Model: Shark AI Ultra RV2502AE
Navigation: AI Laser Vision, Matrix Clean
Dustbin Capacity: 0.2 gallons (robot), 60-day capacity (base)
Filtration: HEPA filter, Anti-Allergen Complete Seal
Battery: Lithium-ion, Recharge & Resume feature
Connectivity: 2.4 GHz Wi-Fi, SharkClean app, Voice control
Cleaning Modes: Quiet, Normal, Max
Dimensions: Robot: 13.8" diameter x 3.9" height
Power Source: 120V AC, 60Hz
Operating Temp: 32°F to 104°F (0°C to 40°C)

Controls and Settings

Robot buttons: CLEAN (start/pause), DOCK (return to base), SPOT (clean concentrated area).

App Controls: Start/Pause, Schedule, Select Room, Set No-Go Zones, Power Mode, View History.

Settings: Cleaning preferences (number of passes, edge cleaning), Voice notifications (On/Off), Do Not Disturb mode, Map saving and editing, Software updates.

Using the SharkClean App

Control and monitor your vacuum from your smartphone.

Download the SharkClean app from App Store or Google Play.
Create an account and add your robot vacuum.
Connect to your home's 2.4 GHz Wi-Fi network.
Use the app to: Start/stop cleaning, schedule cleanings, view cleaning history, set no-go zones, select specific rooms to clean, adjust power settings.

Tip: Ensure your robot is on the charging dock during initial app setup.

Cleaning and Maintenance

Regular maintenance ensures optimal performance.

Empty dustbin: Press release button to remove and empty after each cleaning.
Clean filter: Tap out debris weekly; rinse every 3 months (air dry 24 hours).
Clean brushes: Remove brushroll and side brushes monthly; clear hair and debris.
Clean sensors: Wipe AI Laser sensor and cliff sensors with dry cloth weekly.
Clean charging contacts: Wipe robot and base contacts with dry cloth monthly.
Replace parts: Side brushes every 6-12 months; filter every 12 months; brushroll as needed.

WARNING! Always turn off and remove from charger before maintenance. Do not use damaged parts.

AI Navigation & Mapping

The robot uses AI Laser Vision to create a detailed map of your home.

Mapping: On first run, robot will explore and create a map. Save this map in the app for future use.

No-Go Zones: In the app, draw areas where the robot should not clean (e.g., around pet bowls).

Select Room Cleaning: After mapping, select specific rooms to clean via the app.

Recharge & Resume: If battery runs low, robot returns to dock, recharges, then resumes cleaning where it left off.

Care & Storage

Store in a cool, dry place. Clean all parts before storage.

CAUTION! Do not store with a wet filter. Keep away from direct sunlight and extreme temperatures.

Regulatory Information

Troubleshooting

Symptom	Possible Cause	Corrective Action
Robot won't start	Low battery/not on dock	Place on charger; ensure power to base; check connections.
Poor navigation	Dirty sensors/obstacles	Clean sensors; clear floor of obstacles; ensure good lighting.
App not connecting	Wi-Fi issues	Ensure 2.4 GHz network; restart robot and router; reinstall app.
Weak suction	Full dustbin/clog	Empty dustbin; check for clogs in brushroll and air path.
Not returning to dock	Blocked path/low battery	Clear path to dock; ensure dock is powered; fully charge robot.
Error sounds/lights	Various issues	Refer to manual error code chart; reset robot (hold CLEAN and DOCK for 10 seconds).

Reset: In app: Settings > Robot Settings > Reset Robot.

Service: 1-888-228-5531; sharkclean.com