The Shark AI ULTRA ROBOT UR2500SR is a self-emptying robot vacuum with AI Laser Navigation, Matrix Clean Navigation, Home Mapping, and a self-cleaning brushroll. It features a Clean Base Automatic Dirt Disposal that holds up to 60 days of dirt, voice control compatibility, and a multi-surface brushroll. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.
Key components: Robot vacuum, Clean Base Automatic Dirt Disposal, Charging Dock, Side Brushes, Filter, Multi-Surface Brushroll, and Remote Control.
| Feature | Description |
|---|---|
| AI Laser Navigation | Precisely maps your home and avoids obstacles |
| Matrix Clean Navigation | Systematic cleaning in a grid pattern for complete coverage |
| Clean Base Automatic Dirt Disposal | Self-empties bin into a sealed bag; holds up to 60 days of dirt |
| Self-Cleaning Brushroll | Anti-Allergen Complete Seal Technology captures and traps dust |
| Voice Control | Works with Amazon Alexa and Google Assistant |
| SharkClean App | Control, schedule, and monitor cleaning from your smartphone |
| Home Mapping | Creates a map of your home for room-specific cleaning |
| Multi-Surface Cleaning | Automatically adjusts between carpets and hard floors |
| Recharge & Resume | Returns to dock to recharge, then resumes cleaning where it left off |
| Boundary Strips | Virtual no-go zones to keep robot out of specific areas |
Unpack and inspect contents. Place Clean Base and Charging Dock.
WARNING! Keep dock away from stairs and direct sunlight. Ensure area is free of loose wires and clutter.
Power on robot; follow setup prompts in app or using buttons.
CAUTION! Do not pick up or move robot while it is cleaning or mapping.
Access controls via physical buttons, remote, or SharkClean App. Robot Buttons: POWER, CLEAN, DOCK, SPOT.
Remote: POWER, DOCK, CLEAN, SPOT, Directional Arrows for manual control.
SharkClean App: Start/Stop cleaning, select rooms, set schedules, view cleaning history, adjust suction power (Eco, Normal, Max), create no-go zones, update software. Clean Base: LED indicators for status (charging, emptying, bag full). Robot LEDs: Indicate power, error codes, Wi-Fi status.
Download SharkClean app from Apple App Store or Google Play.
Tip: Ensure robot is near router during initial Wi-Fi setup.
Supports multiple cleaning modes for customized cleaning.
WARNING! Do not use on wet surfaces. Pick up large debris before cleaning.
Regular maintenance ensures optimal performance.
| Component | Frequency | Action |
|---|---|---|
| Dust Bin | After each cleaning | Empty bin; clean with dry cloth |
| Filter | Every month | Tap out debris; rinse under water every 3 months (air dry 24 hrs) |
| Side Brushes | Every 6 months | Check for wear; replace if damaged |
| Brushroll | Every month | Remove and clear hair/wrap; check for damage |
| Sensors & Charging Contacts | Weekly | Wipe with dry cloth |
| Clean Base Bag | When full (LED red) | Replace disposable bag |
| Wheels | Monthly | Remove debris from wheel axles |
CAUTION! Unplug Clean Base before maintenance. Do not use wet filter.
FCC Part 15: Class B digital device; complies with interference limits for residential use. ICES-003: Complies with Canadian standards. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-888-228-5531.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Robot not starting | Low battery/not docked | Place on dock to charge; ensure contacts clean. |
| Robot not connecting to app | Wi-Fi issues | Ensure 2.4 GHz network; restart robot/router; reinstall app. |
| Poor navigation | Dirty sensors/bright light | Clean sensors; avoid direct sunlight on sensors. |
| Robot not emptying into Clean Base | Full bag/clog | Replace bag; check hose for blockages. |
| Brushroll not spinning | Debris entanglement | Remove brushroll and clear hair/debris. |
| Suction power low | Full bin/clogged filter | Empty bin; clean filter; check for blockages. |
| Error beeps/flashing lights | Various (see manual) | Consult manual error code chart; reset robot. |
Reset: Hold DOCK and SPOT buttons for 10 seconds to factory reset.
Service: 1-888-228-5531; sharkclean.com