Shark AI ULTRA ROBOT UR2500SR Vacuum Cleaner Manual

The Shark AI ULTRA ROBOT UR2500SR is a self-emptying robot vacuum with AI Laser Navigation, Matrix Clean Navigation, Home Mapping, and a self-cleaning brushroll. It features a Clean Base Automatic Dirt Disposal that holds up to 60 days of dirt, voice control compatibility, and a multi-surface brushroll. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using the SharkClean App 7. Cleaning Modes & Scheduling 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Robot vacuum, Clean Base Automatic Dirt Disposal, Charging Dock, Side Brushes, Filter, Multi-Surface Brushroll, and Remote Control.

FeatureDescription
AI Laser NavigationPrecisely maps your home and avoids obstacles
Matrix Clean NavigationSystematic cleaning in a grid pattern for complete coverage
Clean Base Automatic Dirt DisposalSelf-empties bin into a sealed bag; holds up to 60 days of dirt
Self-Cleaning BrushrollAnti-Allergen Complete Seal Technology captures and traps dust
Voice ControlWorks with Amazon Alexa and Google Assistant
SharkClean AppControl, schedule, and monitor cleaning from your smartphone
Home MappingCreates a map of your home for room-specific cleaning
Multi-Surface CleaningAutomatically adjusts between carpets and hard floors
Recharge & ResumeReturns to dock to recharge, then resumes cleaning where it left off
Boundary StripsVirtual no-go zones to keep robot out of specific areas

Installation & Setup

Unpack and inspect contents. Place Clean Base and Charging Dock.

  1. Assemble Clean Base: Insert disposable bag into Clean Base compartment.
  2. Position Dock: Place on a level surface against a wall, with at least 3 feet of clearance on each side and 5 feet in front.
  3. Charge Robot: Place robot on dock; ensure charging contacts align. Initial charge takes about 6 hours.
  4. Install Side Brushes: Snap left and right side brushes onto robot base.
  5. Install Filter: Insert filter into dust bin assembly.

WARNING! Keep dock away from stairs and direct sunlight. Ensure area is free of loose wires and clutter.

First-Time Use

Power on robot; follow setup prompts in app or using buttons.

  1. Initial Charge: Allow robot to charge fully before first use (LED solid blue).
  2. Clear Area: Pick up loose items, cords, and small objects from floor.
  3. Create Map: Press CLEAN button or start via app; robot will explore and map your home.
  4. Name Rooms: Use SharkClean app to label rooms on the map for targeted cleaning.
  5. Set Up No-Go Zones: Use app to draw virtual boundaries where robot should not enter.

CAUTION! Do not pick up or move robot while it is cleaning or mapping.

Specifications

Controls and Settings

Access controls via physical buttons, remote, or SharkClean App. Robot Buttons: POWER, CLEAN, DOCK, SPOT.

Remote: POWER, DOCK, CLEAN, SPOT, Directional Arrows for manual control.

SharkClean App: Start/Stop cleaning, select rooms, set schedules, view cleaning history, adjust suction power (Eco, Normal, Max), create no-go zones, update software. Clean Base: LED indicators for status (charging, emptying, bag full). Robot LEDs: Indicate power, error codes, Wi-Fi status.

Using the SharkClean App

Download SharkClean app from Apple App Store or Google Play.

  1. Create Account: Register with email.
  2. Add Robot: Follow in-app instructions to connect robot to Wi-Fi (2.4 GHz network).
  3. Map Management: View, edit, and save multiple floor maps.
  4. Room Select: Choose specific rooms to clean.
  5. Schedule: Set daily or weekly cleaning schedules.
  6. History: View past cleaning sessions and duration.
  7. Settings: Adjust suction, carpet boost, do not disturb mode.

Tip: Ensure robot is near router during initial Wi-Fi setup.

Cleaning Modes & Scheduling

Supports multiple cleaning modes for customized cleaning.

  1. Auto Mode: Robot cleans entire mapped area using efficient path.
  2. Room Clean: Select specific rooms via app for targeted cleaning.
  3. Spot Clean: Robot spirals outward from a 3-foot diameter spot.
  4. Manual Control: Use app or remote directional arrows to drive robot.
  5. Eco/Normal/Max: Adjust suction power in app.
  6. Scheduling: Set recurring cleanings via app (day, time, rooms).
  7. Recharge & Resume: Enabled by default; robot returns to dock if battery low, then resumes.
  8. Carpet Boost: Automatically increases suction on carpets.

WARNING! Do not use on wet surfaces. Pick up large debris before cleaning.

Maintenance & Care

Regular maintenance ensures optimal performance.

ComponentFrequencyAction
Dust BinAfter each cleaningEmpty bin; clean with dry cloth
FilterEvery monthTap out debris; rinse under water every 3 months (air dry 24 hrs)
Side BrushesEvery 6 monthsCheck for wear; replace if damaged
BrushrollEvery monthRemove and clear hair/wrap; check for damage
Sensors & Charging ContactsWeeklyWipe with dry cloth
Clean Base BagWhen full (LED red)Replace disposable bag
WheelsMonthlyRemove debris from wheel axles

CAUTION! Unplug Clean Base before maintenance. Do not use wet filter.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. ICES-003: Complies with Canadian standards. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-888-228-5531.

Troubleshooting

SymptomPossible CauseCorrective Action
Robot not startingLow battery/not dockedPlace on dock to charge; ensure contacts clean.
Robot not connecting to appWi-Fi issuesEnsure 2.4 GHz network; restart robot/router; reinstall app.
Poor navigationDirty sensors/bright lightClean sensors; avoid direct sunlight on sensors.
Robot not emptying into Clean BaseFull bag/clogReplace bag; check hose for blockages.
Brushroll not spinningDebris entanglementRemove brushroll and clear hair/debris.
Suction power lowFull bin/clogged filterEmpty bin; clean filter; check for blockages.
Error beeps/flashing lightsVarious (see manual)Consult manual error code chart; reset robot.

Reset: Hold DOCK and SPOT buttons for 10 seconds to factory reset.

Service: 1-888-228-5531; sharkclean.com

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