Shark AI ULTRA 2400WD Series Vacuum Cleaner Manual

The Shark AI ULTRA 2400WD Series is a smart, self-emptying robot vacuum with powerful suction, Matrix Clean navigation, home mapping, voice control compatibility, and a self-cleaning brushroll. It features a HEPA filtration system, Wi-Fi connectivity, and a large-capacity dustbin. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using the Shark App 7. Cleaning Modes & Scheduling 8. Maintenance 9. Care & Storage 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Robot vacuum with docking station, remote control, side brushes, self-cleaning brushroll, HEPA filter, dustbin, and charging contacts.

Feature	Description
Matrix Clean Navigation	Systematic cleaning pattern for full floor coverage
Self-Empty Base	Automatically empties dustbin into sealed bag
Powerful Suction	Advanced motor for deep cleaning carpets and hard floors
HEPA Filtration	Captures 99.97% of dust and allergens
Wi-Fi & App Control	Control via SharkClean app or voice assistants
Voice Control	Works with Alexa and Google Assistant
Home Mapping	Creates smart map of your home for room-specific cleaning
Self-Cleaning Brushroll	Automatically removes hair wrap during emptying
Boundary Strips	Virtual barriers to restrict cleaning areas
Recharge & Resume	Automatically returns to dock and resumes cleaning

Installation & Setup

Unpack and inspect all components. Place docking station on level surface.

Assemble base: Connect power adapter to dock and plug into wall outlet.
Prepare robot: Remove protective films, install side brushes.
Charge robot: Place robot on dock; ensure charging contacts align.
Clear area: Remove small objects, cords, and loose rugs from floor.
Download app: Install SharkClean app from app store.

WARNING! Keep dock away from stairs and heat sources. Ensure proper ventilation around dock.

First-Time Use

Fully charge robot before first use (approx. 6 hours).

Power on: Press CLEAN button on robot or use app.
Initial mapping: Allow robot to clean entire home to create map.
Set up app: Connect to Wi-Fi, name your robot, customize settings.
Create schedule: Set daily or weekly cleaning schedules in app.
Test features: Try spot clean, room select, and voice commands.

CAUTION! First charge is essential for battery calibration. Do not interrupt initial mapping.

Specifications

Model: Shark AI ULTRA 2400WD Series
Suction Power: Advanced motor with multiple power modes
Battery: Lithium-ion, up to 120 minutes runtime
Dustbin Capacity: 30-day self-empty base capacity
Filtration: HEPA filter with anti-allergen seal
Connectivity: 2.4GHz Wi-Fi, Bluetooth
Voice Control: Amazon Alexa, Google Assistant compatible
Navigation: Smart sensor array with cliff detection
Dimensions: Robot: 13.8" diameter, Base: 12.5" x 16.5"
Weight: Robot: 8.6 lbs
Power Source: 120V AC, 60Hz

Controls and Settings

Robot buttons: CLEAN (start/pause), DOCK (return to base), SPOT (spot clean). Remote: CLEAN, DOCK, SPOT, ROOM SELECT, SCHEDULE.

App Controls: Start/stop, scheduling, room selection, cleaning history, suction settings, error alerts.

Cleaning Modes: AUTO (smart cleaning), MAX (deep clean), ECO (quiet operation). Mapping: Save multiple maps, label rooms, set no-go zones. Settings: Suction power, brushroll speed, carpet boost, do not disturb.

Using the Shark App

SharkClean app provides full control and monitoring.

Download: Available on iOS and Android app stores.
Connect: Follow in-app instructions to connect to Wi-Fi.
Features: View cleaning history, adjust settings, receive notifications.
Voice Integration: Link with Alexa or Google Home for voice commands.
Updates: App automatically updates robot firmware.

Tip: Keep robot and phone on same Wi-Fi network for best performance.

Cleaning Modes & Scheduling

Multiple cleaning options for different needs.

Auto Clean: Robot intelligently cleans entire mapped area.
Room Select: Clean specific rooms via app or voice command.
Spot Clean: Concentrated cleaning in 3-foot diameter area.
Schedule: Set daily, weekly, or custom cleaning schedules.
Manual Control: Use app as virtual remote for directional control.
Carpet Detection: Automatically increases suction on carpets.
Recharge & Resume: Returns to dock when battery low, then resumes.

WARNING! Clear floor of small objects and cords before cleaning. Close doors to restrict areas.

Maintenance

Regular maintenance ensures optimal performance.

Component	Frequency	Procedure
Brushroll	Weekly	Remove and clear hair/debris
Side Brushes	Monthly	Check for wear, clean debris
HEPA Filter	Monthly	Tap clean, replace every 6-12 months
Sensors	Weekly	Wipe with dry cloth
Wheels	Monthly	Remove debris from axles
Dustbin	After each use	Empty if not using self-empty base
Charging Contacts	Monthly	Clean with dry cloth
Self-Empty Base Bag	When full	Replace disposable bag (indicator light)

Care & Storage

Store in dry area away from direct sunlight. Clean with dry cloth only.

CAUTION! Do not use water or cleaning solutions on robot. Do not store with wet components. Keep away from children and pets.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. All rights reserved. For support, visit sharkclean.com or contact 1-800-798-7398. Wi-Fi module complies with FCC RF exposure limits.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Robot not charging	Dock connection	Ensure proper alignment; clean charging contacts; check power outlet.
Poor navigation	Dirty sensors	Clean all sensors with dry cloth; clear floor obstacles.
Weak suction	Full dustbin/clog	Empty dustbin; check for clogs in brushroll and airways.
App not connecting	Wi-Fi issues	Reset robot Wi-Fi; ensure 2.4GHz network; restart app.
Brushroll not spinning	Hair wrap	Remove brushroll and clear debris; check for obstructions.
Robot stuck frequently	Floor conditions	Use boundary strips; remove loose rugs/cords; update map.
Error sounds/lights	Various issues	Consult app for specific error code; refer to manual section.

Reset: Hold CLEAN and DOCK buttons for 10 seconds to factory reset.

Service: 1-800-798-7398; sharkclean.com