Shark AI ROBOT VACMOP RV2001WDEU Vacuum Cleaner Manual

The Shark AI ROBOT VACMOP RV2001WDEU is a 2-in-1 robot vacuum and mop with AI Laser Navigation, Matrix Clean technology, home mapping, self-emptying base, and smart home connectivity. It features a HEPA filtration system, dual spinning mop pads, and app control via the SharkClean app. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using the SharkClean App 7. Cleaning Modes & Scheduling 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Robot unit with AI Laser Navigation, Self-Emptying Base, Dual Spinning Mop Pads, HEPA Filter, Charging Dock, Remote Control, and Side Brushes.

FeatureDescription
AI Laser NavigationCreates accurate home maps and avoids obstacles
Matrix Clean TechnologySystematic cleaning pattern for full floor coverage
Self-Emptying BaseHolds up to 30 days of dust and debris
Dual Spinning Mop PadsSimulates hand-scrubbing for hard floors
HEPA FiltrationCaptures 99.9% of dust and allergens
SharkClean AppControl cleaning, schedules, and maps via smartphone
Voice ControlWorks with Amazon Alexa and Google Assistant
Recharge & ResumeAutomatically returns to dock and resumes cleaning
Boundary StripsMagnetic strips to restrict cleaning areas
Multi-Surface CleaningAutomatically adjusts between carpets and hard floors

Installation & Setup

Unpack and inspect all components. Place base on level surface against wall.

  1. Charge the robot: Place robot on charging dock; ensure power indicator lights up.
  2. Install side brushes: Attach to bottom of robot until they click into place.
  3. Prepare mop pads (if mopping): Attach clean pads to mopping module.
  4. Connect base power: Plug base into wall outlet (100-240V, 50/60Hz).
  5. Clear area: Remove small objects, cords, and loose rugs from floor.

WARNING! Keep away from stairs and ledges. Ensure charging contacts are clean and dry.

First-Time Use

Power on robot; follow setup prompts in app or on device.

  1. Initial charge: Allow robot to charge fully (approx. 4 hours) before first use.
  2. Download SharkClean app: Available on iOS and Android.
  3. Pair robot with app: Follow in-app instructions to connect to Wi-Fi.
  4. Create home map: Start cleaning cycle; robot will map your home.
  5. Set preferences: Configure room labels, no-go zones, and cleaning schedules.

CAUTION! Do not use on wet surfaces or outdoors. Keep hair and loose items away from brushes.

Specifications

Controls and Settings

Robot Controls: POWER, CLEAN, SPOT CLEAN, DOCK. Remote Control: POWER, CLEAN, SPOT, DOCK, SCHEDULE, ECO/TURBO.

App Controls: Start/Stop, Schedule, Select Rooms, Set No-Go Zones, View Cleaning History, Adjust Suction Power (Eco, Normal, Max), Mop Settings (Water Flow).

Cleaning Modes: Auto (whole home), Room Select (specific rooms), Spot Clean (2m diameter), Edge Clean (along walls). Mopping Modes: Standard (low water), Deep (high water). Scheduling: Set daily/weekly cleaning times via app or remote.

Using the SharkClean App

Control and monitor your robot remotely.

  1. Download and install SharkClean app from App Store or Google Play.
  2. Create account or log in.
  3. Add device: Tap "+" and follow pairing instructions.
  4. View home map: After first clean, map appears in app.
  5. Customize: Name rooms, set no-go zones, adjust suction/mop settings.
  6. Schedule: Set cleaning times for specific days and rooms.
  7. Notifications: Receive alerts for completed jobs or errors.

Tip: Ensure robot and phone are on same 2.4GHz Wi-Fi network during setup.

Cleaning Modes & Scheduling

Supports multiple cleaning modes for different needs.

  1. Auto Clean: Cleans entire mapped area using Matrix Clean pattern.
  2. Room Select: Choose specific rooms to clean via app.
  3. Spot Clean: Concentrates on 2m diameter area around starting point.
  4. Edge Clean: Focuses on cleaning along walls and edges.
  5. Mopping Mode: Attach mopping module; select water flow in app.
  6. Scheduling: Set daily or weekly schedules via app or remote.
  7. Recharge & Resume: Enabled by default; robot returns to dock if battery low, then resumes cleaning.

WARNING! Remove mop pads before vacuuming carpets. Do not use on dark black carpets (may affect sensors).

Maintenance & Care

Regular maintenance ensures optimal performance.

ComponentFrequencyCleaning Method
Dustbin (Robot)After each useEmpty and rinse with water (air dry completely)
HEPA FilterEvery monthTap to remove dust; rinse every 3 months (air dry 24h)
Side BrushesEvery 2 weeksRemove and clean hair/debris
Main BrushEvery monthRemove and clear wrapped hair/debris
Sensors & Charging ContactsWeeklyWipe with dry cloth
Mop PadsAfter each useHand wash with mild detergent (air dry)
Self-Emptying BaseEvery 30 daysEmpty dust container; wipe interior

CAUTION! Do not use harsh chemicals. Ensure all parts are completely dry before reassembly.

Regulatory Information

FCC Compliance: This device complies with Part 15 of FCC Rules. CE Marked: Complies with European directives. Waste Electrical and Electronic Equipment (WEEE): Do not dispose with household waste. Battery: Contains lithium-ion battery; dispose of properly. For support, visit sharkclean.com or contact Shark Customer Service at 1-800-798-7398 (US) or local service center in your region.

Troubleshooting

SymptomPossible CauseCorrective Action
Robot not startingLow battery/not dockedPlace on charger; ensure power outlet works.
Poor navigationDirty sensors/obstaclesClean sensors; clear floor of objects.
App connection failedWi-Fi issuesCheck 2.4GHz network; restart robot and router.
Weak suctionFull dustbin/clogEmpty dustbin; check for blockages in air path.
Not returning to dockBlocked path/dirty contactsClear path to dock; clean charging contacts.
Mop not wetting floorDry pads/clogged dispenserWet pads before use; check water tank.
Error beeps/lightsVarious (see manual)Refer to error code chart in manual or app.

Reset: Hold CLEAN and DOCK buttons for 10 seconds to reset robot.

Service: 1-800-798-7398; sharkclean.com

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