The Shark AI ROBOT VACMOP RV2001WDEU is a 2-in-1 robot vacuum and mop with AI Laser Navigation, Matrix Clean technology, home mapping, self-emptying base, and smart home connectivity. It features a HEPA filtration system, dual spinning mop pads, and app control via the SharkClean app. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.
Key components: Robot unit with AI Laser Navigation, Self-Emptying Base, Dual Spinning Mop Pads, HEPA Filter, Charging Dock, Remote Control, and Side Brushes.
| Feature | Description |
|---|---|
| AI Laser Navigation | Creates accurate home maps and avoids obstacles |
| Matrix Clean Technology | Systematic cleaning pattern for full floor coverage |
| Self-Emptying Base | Holds up to 30 days of dust and debris |
| Dual Spinning Mop Pads | Simulates hand-scrubbing for hard floors |
| HEPA Filtration | Captures 99.9% of dust and allergens |
| SharkClean App | Control cleaning, schedules, and maps via smartphone |
| Voice Control | Works with Amazon Alexa and Google Assistant |
| Recharge & Resume | Automatically returns to dock and resumes cleaning |
| Boundary Strips | Magnetic strips to restrict cleaning areas |
| Multi-Surface Cleaning | Automatically adjusts between carpets and hard floors |
Unpack and inspect all components. Place base on level surface against wall.
WARNING! Keep away from stairs and ledges. Ensure charging contacts are clean and dry.
Power on robot; follow setup prompts in app or on device.
CAUTION! Do not use on wet surfaces or outdoors. Keep hair and loose items away from brushes.
Robot Controls: POWER, CLEAN, SPOT CLEAN, DOCK. Remote Control: POWER, CLEAN, SPOT, DOCK, SCHEDULE, ECO/TURBO.
App Controls: Start/Stop, Schedule, Select Rooms, Set No-Go Zones, View Cleaning History, Adjust Suction Power (Eco, Normal, Max), Mop Settings (Water Flow).
Cleaning Modes: Auto (whole home), Room Select (specific rooms), Spot Clean (2m diameter), Edge Clean (along walls). Mopping Modes: Standard (low water), Deep (high water). Scheduling: Set daily/weekly cleaning times via app or remote.
Control and monitor your robot remotely.
Tip: Ensure robot and phone are on same 2.4GHz Wi-Fi network during setup.
Supports multiple cleaning modes for different needs.
WARNING! Remove mop pads before vacuuming carpets. Do not use on dark black carpets (may affect sensors).
Regular maintenance ensures optimal performance.
| Component | Frequency | Cleaning Method |
|---|---|---|
| Dustbin (Robot) | After each use | Empty and rinse with water (air dry completely) |
| HEPA Filter | Every month | Tap to remove dust; rinse every 3 months (air dry 24h) |
| Side Brushes | Every 2 weeks | Remove and clean hair/debris |
| Main Brush | Every month | Remove and clear wrapped hair/debris |
| Sensors & Charging Contacts | Weekly | Wipe with dry cloth |
| Mop Pads | After each use | Hand wash with mild detergent (air dry) |
| Self-Emptying Base | Every 30 days | Empty dust container; wipe interior |
CAUTION! Do not use harsh chemicals. Ensure all parts are completely dry before reassembly.
FCC Compliance: This device complies with Part 15 of FCC Rules. CE Marked: Complies with European directives. Waste Electrical and Electronic Equipment (WEEE): Do not dispose with household waste. Battery: Contains lithium-ion battery; dispose of properly. For support, visit sharkclean.com or contact Shark Customer Service at 1-800-798-7398 (US) or local service center in your region.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Robot not starting | Low battery/not docked | Place on charger; ensure power outlet works. |
| Poor navigation | Dirty sensors/obstacles | Clean sensors; clear floor of objects. |
| App connection failed | Wi-Fi issues | Check 2.4GHz network; restart robot and router. |
| Weak suction | Full dustbin/clog | Empty dustbin; check for blockages in air path. |
| Not returning to dock | Blocked path/dirty contacts | Clear path to dock; clean charging contacts. |
| Mop not wetting floor | Dry pads/clogged dispenser | Wet pads before use; check water tank. |
| Error beeps/lights | Various (see manual) | Refer to error code chart in manual or app. |
Reset: Hold CLEAN and DOCK buttons for 10 seconds to reset robot.
Service: 1-800-798-7398; sharkclean.com