Shark AI Robot VACMOP 2000WD Series Vacuum Cleaner Manual

The Shark AI Robot VACMOP 2000WD Series is an intelligent robotic vacuum and mop combo featuring AI Laser Navigation, Matrix Clean grid technology, home mapping, self-emptying base, dual spinning mop pads, and smart home integration. It provides powerful suction for carpets and hard floors while simultaneously vacuuming and mopping. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Unboxing and Setup 3. First-Time Configuration 4. Specifications 5. Controls and Indicators 6. Using the SharkClean App 7. Cleaning Modes and Scheduling 8. Maintenance and Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Robot unit, Self-Empty Base, Dual Side Brushes, Dust Bin, Mopping Module, Charging Dock, Remote Control, Power Adapter.

FeatureDescription
AI Laser NavigationCreates a precise map of your home for efficient cleaning
Matrix Clean TechnologyCleans in a grid pattern for complete floor coverage
Self-Empty BaseAutomatically empties robot's dust bin into base for up to 30 days
VACMOP Dual MoppingTwo spinning mop pads scrub floors while vacuuming
Powerful SuctionAdjustable suction for carpets and hard floors
SharkClean AppControl, schedule, and monitor cleaning from your smartphone
Voice ControlWorks with Amazon Alexa and Google Assistant
Boundary StripsVirtual barriers to restrict cleaning areas
Auto-Recharge & ResumeReturns to dock when battery low, then resumes cleaning
HEPA FiltrationTraps 99.9% of dust and allergens

Unboxing and Setup

Carefully unpack all components. Place on a level, stable surface.

  1. Assemble the Self-Empty Base: Connect power adapter to base and plug into wall outlet.
  2. Prepare the Robot: Install side brushes by pressing into slots until they click.
  3. Charge the Robot: Place robot on charging dock; ensure charging contacts align.
  4. Install the App: Download "SharkClean" from Apple App Store or Google Play.
  5. Prepare Cleaning Area: Remove loose wires and small objects from floor.

WARNING! Keep robot away from stairs and elevated surfaces to prevent falls. Ensure charging area is dry.

First-Time Configuration

Power on robot; follow app prompts for initial setup.

  1. Connect to Wi-Fi: In SharkClean app, select your model and connect to home network (2.4GHz only).
  2. Create Home Map: Allow robot to perform initial "Explore Run" to map your home layout.
  3. Name Rooms: Use app to label rooms on the created map for targeted cleaning.
  4. Set Up No-Go Zones: Place physical boundary strips or create virtual barriers in app.
  5. Attach Mopping Module: For mopping, fill water tank and attach to robot bottom.

CAUTION! Do not use mopping function on carpets or rugs. Remove mop pads before vacuuming carpets.

Specifications

Controls and Indicators

Robot Top Buttons: CLEAN (start/pause), HOME (return to dock), SPOT (clean concentrated area), Wi-Fi (connection status).

Remote Control: CLEAN, HOME, SPOT, DOCK, MAX (suction boost), ECO (quiet mode), EDGE (edge cleaning), SCHEDULE.

LED Indicators: Power (blue), Error (red), Charging (pulsing blue), Full charge (solid blue), Wi-Fi (blue/red). Self-Empty Base: Full bin indicator (red), Emptying status (flashing blue). App Controls: Start/stop, suction level, mop water flow, room selection, scheduling, map editing, cleaning history.

Using the SharkClean App

Control your robot remotely via smartphone.

  1. Download and install SharkClean app from official app store.
  2. Create account or log in to existing Shark account.
  3. Add device by scanning QR code on robot or manual selection.
  4. Connect to home Wi-Fi network (2.4GHz required).
  5. Use app to: Start/stop cleaning, select rooms, adjust settings, view cleaning history, set schedules, receive notifications.
  6. Enable voice control by linking to Amazon Alexa or Google Assistant.

Tip: Keep robot software updated through the app for latest features and improvements.

Cleaning Modes and Scheduling

Multiple cleaning modes for different needs.

  1. Auto Mode: Robot cleans entire mapped area using most efficient path.
  2. Room Select: Clean specific rooms through app selection.
  3. Spot Cleaning: Concentrated cleaning in 3x3 foot area.
  4. Edge Cleaning: Focus on walls and corners.
  5. Max Mode: Maximum suction for deep cleaning.
  6. Eco Mode: Quiet operation with extended battery life.
  7. Mopping Mode: Attach mopping module for hard floor cleaning.
  8. Scheduling: Set daily or weekly cleaning schedules in app.

WARNING! Always check for and remove pet accidents before mopping. Do not use cleaning solutions not approved by Shark.

Maintenance and Care

Regular maintenance ensures optimal performance.

ComponentMaintenance FrequencyProcedure
Dust BinAfter each cleaningEmpty and rinse with water (air dry completely)
FilterEvery monthTap to remove dust; rinse every 3 months
Side BrushesEvery 2-3 monthsCheck for wear; replace if damaged
Main BrushEvery 3-6 monthsRemove hair and debris; replace if worn
Sensors & Charging ContactsWeeklyWipe with dry cloth
Mopping PadsAfter each useRemove, rinse, and air dry
Water TankAfter each useEmpty and air dry to prevent mold
Self-Empty Base BagWhen indicator lightsReplace disposable bag (part #XBRC2000)

CAUTION! Unplug base before maintenance. Do not use robot with wet components.

Regulatory Information

FCC Compliance: This device complies with Part 15 of FCC Rules. Operation is subject to conditions: (1) device may not cause harmful interference, (2) device must accept any interference received. ICES-003: Complies with Canadian ICES-003. Waste Electrical: Do not dispose with household waste. Recycle according to local regulations. Copyright © 2023 SharkNinja Operating LLC. All rights reserved. Shark and VACMOP are registered trademarks. For support, visit sharkclean.com/support or call 1-888-228-5531.

Troubleshooting

SymptomPossible CauseCorrective Action
Robot not startingLow battery/not dockedPlace on charger; ensure contacts clean; wait 4 hours for full charge
Poor navigationDirty sensors/obstaclesClean sensors with dry cloth; remove floor obstacles
Weak suctionFull dust bin/clogEmpty dust bin; check for blockages in air path
Not connecting to appWi-Fi issuesEnsure 2.4GHz network; restart robot and router; reinstall app
Not returning to dockBlocked path/dirty sensorsClear path to dock; clean docking sensors on robot and base
Not emptying into baseFull base bag/clogReplace base bag; check hose for obstructions
Error beeps/lightsVarious issuesConsult app error codes; see manual for specific error solutions
Mopping not workingEmpty tank/clogged nozzleFill water tank; clean mopping module; check water flow setting

Reset: Hold CLEAN and DOCK buttons for 10 seconds to factory reset.

Service: 1-888-228-5531; sharkclean.com/support

Shark AI Robot VACMOP 2000WD Series Manual © - All Rights Reserved 2025